Cloudflare blocked their own payment gateway across four separate payment methods while simultaneously enforcing limits that require payment to resolve. The customer is trapped in a loop with no exit path.
Cloudflare sent an automated email at 90% of limit. They sent nothing when they crossed 100% and terminated all traffic. A company that emails at 90% and goes silent at 100% is making a deliberate choice.
164 domains — representing a civic infrastructure network for greater Seattle — taken offline in a single automated action. No warning. No grace period. No appeal path. No human on record.
"A website is speech. It is not a bomb." — Matthew Prince, Cloudflare CEO, 2012 (on not taking down websites)
Project Honey Pot — Prince's pre-Cloudflare surveillance network tracking malicious IP addresses — was sold to the U.S. Department of Homeland Security in 2008. The DHS asked: "Do you have any idea how valuable the data you have is?" That transaction became the founding thesis of Cloudflare.
The company was not born of market demand. It was born of intelligence validation.
Cloudflare now intermediates between the open internet and 21% of all websites globally. It controls the DNS that routes every .gov domain. It holds intelligence-sharing agreements with the federal government that make it the conduit through which state threat intelligence flows into the private sector.
Prince's own words on the government partnership: "threat intelligence that was previously exclusively the government's" now flows through Cloudflare to the private sector. He is the intermediary.